TERMS AND CONDITIONS

TERMS AND CONDITIONS OF SALE AND USE

 


Effective Date: [Insert Date]

Website: https://trypillux.com

Legal Entity: [Insert Company Name, Registered Address, Company Registration Number, VAT ID if applicable]

Contact Email: support@trypillux.com

 

 

 

1. General Provisions

 


1.1 These Terms and Conditions (“Terms”) govern your (“User”, “Customer”, “you”, “your”) access to and use of the website operated under the domain https://trypillux.com(“Website”) and the purchase of goods offered thereon by [Company Name] (“Company”, “we”, “us”, or “our”).


1.2 These Terms apply to all users, visitors, browsers, vendors, customers, merchants, and others who access or use the Website. By accessing, browsing, or making a purchase from our Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms, including any policies referenced herein.


1.3 If you do not agree to these Terms in their entirety, you must not use this Website or purchase any products through it.


1.4 We reserve the right to amend or update these Terms at any time. Changes will take effect immediately upon posting on the Website. It is your responsibility to review these Terms periodically.

 

 

 

2. Legal Capacity

 


2.1 By using this Website and/or placing an order, you warrant that:

 

  • You are legally capable of entering into binding contracts under applicable law;

  • You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian;

  • All information you provide is truthful, accurate, and complete.

 

 

 

 

3. Products and Services

 


3.1 The Website offers sleep-enhancing wellness products, including but not limited to:

 

  • Nasal and mouth sealing sleep tape;

  • Memory foam air pillows;

  • Contour sleep pillows.

 


3.2 All product descriptions, images, specifications, and prices are subject to change without notice. While we strive to ensure that all product information is accurate, errors may occur, and we reserve the right to correct any such inaccuracies.


3.3 We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction, at our sole discretion.

 

 

 

4. Order Process and Contract Formation

 


4.1 Orders placed via the Website constitute an offer to purchase the selected products in accordance with these Terms. All orders are subject to our acceptance.


4.2 Upon receipt of your order, you will receive an automated email acknowledging your order. This email does not constitute acceptance of your offer. The contract of sale is concluded when you receive a shipping confirmation.


4.3 We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, inaccuracies in product or pricing information, or suspicion of fraudulent activity.

 

 

 

5. Prices and Payment

 


5.1 All prices displayed on the Website are exclusive of applicable taxes and shipping charges unless otherwise stated. The final price, including applicable VAT, customs duties (where applicable), and shipping fees, will be shown at checkout.


5.2 We accept payment via the following methods: [list accepted payment methods – e.g., Visa, MasterCard, American Express, PayPal, Apple Pay].


5.3 The currency used may vary depending on your location and may be subject to exchange rate fluctuations and fees charged by your bank or payment processor. We are not responsible for such charges.


5.4 You warrant that any payment method used belongs to you or you are authorized to use it.

 

 

 

6. International Shipping

 


6.1 We offer international shipping to most countries. Delivery times are indicative and not guaranteed due to potential customs delays, courier issues, or other unforeseen circumstances.


6.2 Shipping costs are calculated at checkout and depend on your destination and shipping method selected.


6.3 You are responsible for ensuring that any products ordered comply with import regulations in your jurisdiction. We are not liable for any customs duties, taxes, import restrictions, seizures, or delays caused by local customs.

 

 

 

7. Right of Withdrawal (EU Customers Only)

 


7.1 If you are a consumer located within the European Union, you have the right to withdraw from the contract within 14 calendar days without providing any reason.


7.2 The withdrawal period expires 14 days from the day you or a third party (other than the carrier) takes possession of the goods.


7.3 To exercise the right of withdrawal, you must notify us in writing by email at support@trypillux.com.


7.4 You must return the goods in their original, unused condition within 14 days of informing us. Return shipping costs are the responsibility of the customer unless the item is defective.


7.5 We will reimburse all eligible payments received from you, including standard delivery costs, within 14 days of receiving the returned goods.

 

 

 

8. Returns, Refunds, and Exchanges (Worldwide)

 


8.1 We offer a 14-day return policy for most products. Items must be returned in unused, original condition with all packaging intact.


8.2 To initiate a return, please contact us at support@trypillux.com. Unauthorized returns may not be accepted.


8.3 Refunds are processed using the original payment method. Processing times may vary depending on your bank.


8.4 For hygiene reasons, used sleep-related products such as opened sleep tape or pillows showing signs of use may not be eligible for return unless defective.

 

 

 

9. Product Use and Health Disclaimer

 


9.1 The products sold on this Website are wellness accessories and are not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease.


9.2 Always consult with your physician before using any sleep or breathing-related product, particularly if you have existing medical conditions such as sleep apnea or respiratory issues.


9.3 We disclaim all liability for adverse reactions or misuse of products. Use at your own risk.

 

 

 

10. Intellectual Property

 


10.1 All content on the Website – including text, graphics, logos, images, videos, and product descriptions – is the property of [Company Name] or its content suppliers and is protected by international copyright and trademark laws.


10.2 You may not reproduce, distribute, modify, display, or exploit any content without our prior written consent.

 

 

 

11. Privacy and Data Protection

 


11.1 Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data in compliance with applicable data protection regulations, including the EU GDPR.


11.2 By using our Website, you consent to such data processing and warrant that all data provided is accurate.

 

 

 

12. Limitation of Liability

 


12.1 To the fullest extent permitted by applicable law, [Company Name] shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Website or products.


12.2 Our maximum aggregate liability shall be limited to the amount paid by you for the specific product giving rise to the claim.

 

 

 

13. Force Majeure

 


13.1 We shall not be held responsible for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, embargoes, labor strikes, or pandemics.

 

 

 

14. Governing Law and Jurisdiction

 


14.1 These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction – e.g., Hungary or European Union law], without regard to its conflict of laws principles.


14.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in [Insert Jurisdiction], unless otherwise required by mandatory consumer protection laws.

 

 

 

15. Severability

 


15.1 If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

 

 

 

16. Entire Agreement

 


16.1 These Terms constitute the entire agreement between you and [Company Name] regarding the use of the Website and supersede all prior agreements or understandings.



 

 

17.  30-Night Risk-Free Trial

 


We want you to feel completely comfortable with your purchase. That’s why we offer a 30-night risk-free trial on eligible products. If you are not satisfied with your purchase for any reason, you can return it within 30 days of delivery for a full refund — no questions asked.


To be eligible for a return:

 

  • The product must be in gently used condition (not damaged or excessively worn).

  • Returns must be initiated within 30 days of receiving the product.

  • You will be responsible for return shipping costs unless the item is defective or incorrect.

 


To initiate a return, please contact our customer service at support@trypillux.com.  with your order number and reason for return. We’ll guide you through the process.


Please note: This trial applies only to purchases made directly through support@trypillux.com. and may not apply to promotional items or bundles. The trial is limited to one return per household.